Return policy

Refund & Return Policy (United States)

By placing an order with arhandbags, you agree to the following terms. This policy ensures transparency about our refund and return procedures for U.S. orders.

A. 14-Day Return Policy

  • You have 14 days from receiving your order to request a return.
  • Eligibility: Items must be unworn, unused, with tags, and in original packaging.
  • Exclusion: Manufacturer Direct items are final sale and not returnable.

B. Return Process

  1. Contact us at support@arhandbags.shop or call +1 (281) 748-3750 to initiate a return.
  2. If approved, we’ll provide a return shipping label and instructions.
  3. Note: Items returned without prior request will not be accepted.

C. Damaged, Incorrect Items, or Issues

  • Inspect your order upon delivery. If items are defective, damaged, or incorrect, contact us immediately for evaluation and resolution.
  • Shipping time for exchanges may vary based on your location.

D. Exchanges

  • Exchanges are only available for damaged, incorrect, mis-sized, or defective items.
  • To request an exchange, email support@arhandbags.shop or call +1 (281) 748-3750.

E. Restocking Fee

  • We do not charge restocking fees for returns.

F. Refunds

  1. Once we receive and inspect your return, we’ll notify you of the refund status.
  2. Approved refunds will be processed to your original payment method.
  3. Please allow time for your bank or credit card company to post the refund.

G. No Refund for Unused Discounts

  • Discounts not applied at the time of purchase are non-refundable.
  • Promotions must be used during checkout; retroactive adjustments are not available.

Contact Us

For questions, email support@arhandbags.shop or call +1 (281) 748-3750.

Thank you for choosing arhandbags—we appreciate your business!

Optimization Notes

  1. Clarity: Highlighted exclusions (Manufacturer Direct items) and non-refundable discounts for quick visibility.
  2. Flow: Organized steps for returns/exchanges to simplify user action.
  3. Legal Compliance: Stated policies in concise, actionable language to minimize ambiguity.
  4. Contact Consistency: Repeated support info for easy access.